LEX Consulting service

Child Protection and Family Services Consulting

Child protection and family-service decisions affect children, parents, carers and communities across multiple institutions and over long periods of time.

What this involves

Insight that can be used.

LEX Consulting supports organisations to examine how child protection and family services are experienced across assessment, intervention, communication, case planning, service access and transition. A systems perspective can help identify where responsibility is unclear or where a family is required to navigate disconnected processes.

The work can contribute to policy and program reviews, service design, consultation, research and staff or executive workshops. Scope is agreed carefully, particularly where matters involve children, current proceedings or sensitive personal information.

Possible outputs

What an engagement may produce.

  • Family-service pathway analysis
  • Engagement and communication review
  • Program or policy consultation
  • Research and evaluation input
  • Practical service-improvement recommendations
Working method

A clear and bounded process.

  1. Define the service, population and decision in scope
  2. Consider safety, power, communication and continuity
  3. Identify cross-agency friction and access barriers
  4. Develop bounded recommendations for improvement
Common questions

Before you engage.

Can this work support child protection reform?

Yes. LEX Consulting can contribute lived-experience and systems analysis to defined policy, program, service design, research or engagement work.

How are sensitive matters handled?

The engagement scope, confidentiality expectations and information boundaries are discussed before work begins. Unnecessary identifying or sensitive personal information should not be included in the booking form.

Start with the question

Discuss how this service could support your work.

Share the project context, decision or engagement you are considering. A suitable scope can then be discussed.