Youth Justice
Insight across detention, diversion, rehabilitation and reintegration.
- Youth justice systems
- Detention
- Diversion
- Rehabilitation
Independent advisory · Victoria · Australia-wide
Lived Experience Consulting & Advisory in Australia
LEX Consulting is a specialist interface between lived expertise and organisations making policy, service-design, research and operational decisions.
IndependentConfidentialEvidence-informedNational & remote
LEXLived Experience Consulting & Advisory
Translating direct experience into decision-ready insight for policy, programs, services and reform.
GovernmentExecutive & boardsResearchService systems
Experience→Insight→Intelligence→Reform
A different source of intelligenceWhat systems look like
What systems look like
from the inside.
Traditional policy, academic and administrative processes are essential. They do not always capture how institutional decisions compound across a person’s real life.
Direct experience across justice, health, disability, child protection and social-service systems provides a rare cross-system view—turning lived reality into practical analysis for leaders, researchers and reform teams.
IndependentEvidence-informedReform-orientedConfidential
Ten domains of experience
Expertise across complex systems.
Each domain is informed by direct experience, systems knowledge and a focus on practical improvement.
Police
Practical analysis of interactions, procedures, custody and accountability.
- Police interactions
- Arrest and custody
- Police procedures
- Vulnerable-person interactions
Courts & Justice System
Real-world understanding of court processes and legal-system navigation.
- Criminal courts
- Court processes
- Bail
- Sentencing
Corrections & Incarceration
Systems insight spanning custody, prison environments and post-release barriers.
- Prison
- Correctional systems
- Custodial environments
- Reintegration
Alcohol & Other Drug Dependency and Recovery
Experience-informed advice on treatment, recovery and service accessibility.
- Dependency
- Addiction systems
- Treatment
- Rehabilitation
Mental Health
Analysis of crisis services, treatment pathways and recovery-oriented systems.
- Mental-health systems
- Crisis services
- Treatment pathways
- Service navigation
Neurodivergence
Advice on communication, institutional accessibility, design and inclusion.
- Neurodivergent experience
- Communication barriers
- Institutional accessibility
- System design
Psychosocial Disability
Insight into functional barriers, recovery and disability support systems.
- Psychosocial disability
- Service-system interaction
- Functional barriers
- Recovery
Child Protection
Systems analysis of family intervention, institutional processes and impacts.
- Child-protection systems
- Family intervention
- Institutional processes
- System impacts
Domestic & Family Violence
Advice on service responses, justice interaction and institutional barriers.
- Domestic violence systems
- Family violence
- Service responses
- Justice-system interaction
Advisory servicesFrom insight
From insight
to action.
Flexible engagements designed for organisations making decisions about complex systems, services and reforms.
Explore all services →Strategic Advisory
Independent lived experience perspectives for leadership teams, executives and boards.
↗Policy & Program Review
Review policies, programs and service models through a lived experience and systems-impact lens.
↗Co-Design & Consultation
Structured participation in co-design, consultation and reform initiatives.
↗Service-System Analysis
Identify barriers, unintended consequences and gaps between policy intent and real-world experience.
↗Executive Briefings
Private briefings for executives, boards, government teams and institutional leaders.
↗Research & Evidence Consultation
Lived experience input into research design, interpretation, methodology and knowledge translation.
↗Workshops & Panels
Participation in workshops, advisory committees, panels, roundtables and facilitated discussions.
↗Speaking Engagements
Presentations, conferences, professional development sessions and institutional briefings.
↗The operating principleLived Experience as
Lived Experience as
Operational Intelligence
Lived experience is a legitimate source of intelligence. It identifies risk, reveals access barriers and shows how separate institutional decisions interact in practice.
“Data can tell an organisation what happened.Read the knowledge hub →
Lived experience can help explain why.”
01Policy development
02Service design
03Risk identification
04System reform
05Research
06Organisational governance
07Human-centred design
08Evaluation
09Accessibility
10Institutional decision-making
Engagement process
Clear, considered, practical.
Book
Select a consultation or submit an engagement enquiry.
Brief
Provide the context, organisation and issue requiring advice.
Consult
Undertake the consultation, briefing, workshop or advisory engagement.
Apply
Translate lived experience insight into practical organisational recommendations.
Who I work withAcross sectors.
Across sectors.
Across systems.
Available to organisations undertaking reform, co-design, service improvement, consultation and research.
Discuss an engagement →Government departmentsLocal governmentJustice agenciesPolice and corrections organisationsHealth organisationsMental-health servicesAlcohol and other drug servicesDisability organisationsChild and family servicesDomestic and family violence organisationsUniversitiesResearch institutionsNGOsCharitiesCommunity organisationsBoards and executive teamsPolicy and reform units
Bring lived experience into the room where decisions are made.
Book a consultation to discuss how lived experience insight can strengthen policy, programs, services, research and organisational decision-making.