Can this work include harm reduction and recovery services?
Yes. The scope can include treatment access, harm reduction, recovery support, service transitions and the relationship between AOD and other systems.
Alcohol and Other Drug Services Consulting
People encounter alcohol and other drug systems through treatment, harm reduction, recovery, justice, health, housing and community services at the same time.
What this involves
Insight that can be used.
LEX Consulting helps organisations examine how AOD services and related systems are experienced in practice. The work can look at service accessibility, treatment pathways, communication, transitions, recovery support and the interaction between AOD, health, justice and social services.
Engagements are suitable for service design, policy review, research, consultation, workshops and executive decision-making. The focus is on practical learning and system improvement, with scope and confidentiality agreed at the outset.
Possible outputs
What an engagement may produce.
- Service-access review
- Treatment and recovery pathway observations
- Cross-system barrier analysis
- Consumer engagement input
- Program or research briefing
Working method
A clear and bounded process.
- Map the service pathway and adjacent systems
- Identify points where people disengage or face barriers
- Examine language, process and referral assumptions
- Recommend changes that can be tested and evaluated
Common questions
Before you engage.
Can LEX Consulting advise on a new service model?
Yes. A consultation or workshop can test the model’s assumptions, access pathway, communication and practical fit before implementation.
Discuss how this service could support your work.
Share the project context, decision or engagement you are considering. A suitable scope can then be discussed.